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Shipping & Delivery Policy

Last updated 10 October 2026

This policy explains how we process and deliver orders placed on Johns Coffee.

Order processing

Orders are usually processed within 1–3 business days after payment is confirmed. You'll receive a confirmation once your order is on its way.

Delivery timelines

Estimated delivery is typically 3–7 business days depending on your location. Timelines are estimates and may vary during sales, holidays or due to courier delays.

Shipping charges

Shipping charges, if any, are shown at checkout before you pay.

Tracking your order

Where tracking is available, we'll share the details so you can follow your delivery.

Delays

We're not responsible for delays caused by couriers, incorrect addresses or events beyond our control, but we'll always help you resolve any issue.

Contact us

For any questions about shipping or delivery, please reach us through our Contact page.

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Everyday groceries, chosen well and packed with care.

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