Fresh stock daily · Careful packing · Secure checkout
Last updated 10 October 2026
This policy explains how cancellations and refunds are handled for orders placed on Johns Coffee.
No refund available. All sales are final once an order is placed and payment is confirmed.
Orders cannot be cancelled once they have been placed and paid for.
If something is wrong with your order — a damaged, defective or incorrect item — please contact us within 48 hours of delivery with your order number and photos, and we will do our best to help.
For any questions about cancellations, please reach us through our Contact page.
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Everyday groceries, chosen well and packed with care.
New arrivals and seasonal picks, now and then — never more than that.
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